Contact Us

UK Office 

6 Melford Ct.
Hardwick Grange

Sales & Technical Support

Philip Barrow

phone: +44 (0) 1925 454093
fax: +44 (0) 1925 479873

email: [email protected]

Hours of Operation: 9:00 am- 5:00 pm, GMT, M-F

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European Office

Parc Logistique Eurohub South
CR 161
3434 – Dudelange

Sales & Technical Support

Filipe Barrau

phone: +352 278 604 81
fax: +352 24 61 12 71

email: [email protected]

Hours of Operation: 9:00 am- 5:00 pm, CET, M-F

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USA Office

6725 W. FM 1570
Greenville, TX  75402

Sales & Technical Support

phone: 888-505-RACK
toll free: 1-888-505-RACK
fax: 214-853-5687

email: [email protected]

Hours of Operation: 8:00 am - 5:00 pm, Central, M - F

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Canadian Office

940 Brock Rd.
Unit #9
Pickering, Ontario
L1W 2A1

Sales & Technical Support

phone: 888-505-RACK
fax: 903-453-0808

Hours of Operation: 8:30 am - 4:30 pm, Central, M-F
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Australian Office

16 Waddikee Rd.
Lonsdale, SA, 5160

Sales & Technical Support

phone: +61 08 8326 5500
fax: +61 08 8326 1888

email: [email protected]

return request / info
[email protected]

Hours of Operation: 8:00 am - 5:00 pm, Australian Central Standard Time, M-F


Innovation First incorporated in 1996 and is a privately held corporation. The company was founded on the belief that innovating on a fundamental level is necessary to produce simple and elegant designs. Innovation First used this theory to become an industry leader in producing unmanned mobile ground robots. 

Before becoming RackSolutions® in the UK, the company was operating as IBL Parts. RackSolutions® was officially introduced in the UK in 2009 with the goal of becoming the "Rack Mount Problem Solvers.” Innovation First works closely with all major computer OEMs to provide custom mounting solutions and industry wide rack compatibility. Its racking solutions are industry standards and are installed worldwide. RackSolutions® now has a broad range of solutions for all rack types and rack manufacturers.

Technical Overview & Capabilities

RackSolutions® is widely respected in the area of solutions for the rack mount industry. Working with all the major OEMs, RackSolutions® has established a reputation for adapting and designing solutions to solve problems created by inconsistent rack standards.

Custom products and fast design-to-build times are the cornerstones of RackSolutions' success. With an engineering process designed to create prototypes in 48 hours and final products within 2 weeks, RackSolutions® allows its customers to recover from racking issues before the problems become acute. Its policy of absorbing engineering costs for the design of custom products means the customer only pays for the end product.

With over 90 years of combined engineering experience (70 years in the defense industry), RackSolutions® builds products to meet the demands and specifications of any customer. The RackSolutions® product line consists of conversion brackets, shelves and rails, 4 post racks and miscellaneous custom products. Its engineers design standard products to solve the majority of the customers' racking needs, while also offering services for custom solutions.

RackSolutions® conversion brackets (patent pending) are now the industry standard for installing servers in 2Post Relay Racks. These conversion brackets are utilized by Dell, Compaq, HP, IBM and Gateway. This solution supports broad installations, including expansive data centers at Yahoo, Walmart and eBay.

Through its commitment to excellence, Innovation First will continue to provide innovative and cost effective solutions to solve racking problems.

"RackSolutions®", "" and "Innovation First" are registered trademarks of Innovation First, Inc. © Copyright 2024. Proudly serving the US, UK, EU, CA, and AU. All Rights Reserved. All other marks of others are property of their respective owners. Patents and/or Patents Pending: