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Privacy Policy Effective December 2009

Rack Solutions, Inc. recognizes the importance of protecting the privacy of the personal information collected. We are committed to safeguarding the online privacy of our users and do not intend to share, rent, or sell information to any third party. This policy does not apply to the practices of companies or organizations that Rack Solutions, Inc. does not own or control or to people that Rack Solutions, Inc. does not manage or employ. This policy also does not apply to sites with which may be linked.

Privacy and Data Collection

Rack Solutions, Inc. collects personal information about registrants (name, address, email, interests, hobbies) (a) from third parties who, under contract with Rack Solutions, Inc., monitor the Rack Solutions, Inc. website, (b) when they provide it to us voluntarily and knowingly, and (c) at trade shows and promotional events.

Site Registration

Our site's registration form allows users to provide contact information (such as a name and email address), unique identifiers, and demographic information (for instance, a zip code or the age of the participant). Rack Solutions, Inc. may use customer contact information from the registration form to send the users information about programs and events. If you wish to opt out of receiving such information in the future, please send us an email at and tell us you want to "opt out."


At all times, you are free to withdraw your consent to having your personal information stored, used or shared by Rack Solutions, Inc. If you withdraw your consent, Rack Solutions, Inc. and its partners, clients, and sponsors will not contact you with information that may be of interest to you. If you do not want your personal information collected, please do not submit it to us. You may use any of the following options to remove your information from our database, to not receive future communications or to no longer receive our service.

  1. You can send an email to
  2. You can send mail to the following postal address: Rack Solutions, Inc., Attn: Website Manager, 1519 Interstate 30 West, Greenville, Texas 75402.
  3. You can call us at 903.453.0800

Security Statement

We take every precaution to protect our users' information. When users submit sensitive information via the website, the information is protected both online and off-line.

Offline Security

All users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees, such as information technology personnel and clerks, who need the information to perform a specific job, are granted access to personally identifiable information.

Network Security

Our Internet servers are housed in a firewall protected, well-controlled environment to create a high level of physical and network security to your data. The site is regularly monitored, and internal and external security audits are performed to further protect all sensitive information.

Frequently Asked Question

Q: Can someone hack in and steal my personal information?
A: Our Internet servers are housed in a very safe environment, which provides a high level of physical and network security to your data. The site is constantly monitored, and internal and external security audits are performed to further protect the information that you have provided.


This web site may contain links to other sites. Please be aware that is not responsible for the privacy practices of other sites.


A cookie is data placed by a website on the user's hard drive when the user visits the site. It can contain information about the user's visit to the site. Any personal information a cookie contains is information the user supplies. Once the user closes his/her browser, a cookie may simply terminate. Does use cookies? Yes, our servers do log some information when you access, but that information does not lead us, or anyone else, back to you. The cookie is not kept for permanent marketing purposes. The cookie also does not track your operating system, your browser, or your Internet provider's name. Rather, the cookie stores your data once you have completed the registration process. The cookies also help with record keeping. This saves you the trouble of entering information over and over again and makes using quicker. Again, you will know on each page why we are asking for your personal information. Our servers also log how many people visit our site each day, and the pages on the sites that were most frequently visited. We use this information to improve the web site content and performance. does not use cookies to retrieve information from your computer. Except as described in the paragraph above, does not use personal information transferred through cookies for any promotional or marketing purposes, nor is that information shared with any third parties whatsoever. does not use cookies to identify specific individuals, except with respect to registration.

Other may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our web page. We reserve the right to transfer users' personal information to a third party in the event of a transfer of all or substantially all of assets, provided that the third party agrees to adhere to the terms of this privacy policy.